Privacy Policy

Alpha Nexus LLC  Privacy Policy

Introduction: Welcome to Alpha Nexus LLC. This Privacy Policy explains how Alpha Nexus LLC collects, uses, discloses, and safeguards your information when you use our website or interact with our services. By accessing or using Wholesale Base Two, you consent to the terms outlined in this Privacy Policy.

Information We Collect:

1. Personal Information: We may collect personal information, such as your name, address, email address, phone number, and payment details when you make a purchase or create an account on our website.

2. Automatically Collected Information: Alpha Nexus LLC may collect information about your device, browser, IP address, and browsing patterns. This information is collected through cookies and similar technologies.

3. Order Information: When you place an order, we collect details related to your purchase, including the products you buy, shipping address, and transaction details.

4. Communication Information: We may collect information from your communications with Alpha Nexus LLC, such as emails or messages sent to customer support.

How We Use Your Information:

1. Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping, delivery, and payment processing.

2. Customer Service:  Alpha Nexus LLC may use your information to provide customer support, respond to inquiries, and address issues related to your orders.

3. Marketing and Promotions: With your consent, we may use your information to send promotional materials, newsletters, and updates about Alpha Nexus LLC. You can opt out of these communications at any time.

4. Website Improvement: We use collected data to enhance the functionality and user experience of our website, including analyzing trends, administering the site, and gathering demographic information.

5. Legal Compliance: Alpha Nexus LLC may use your information to comply with legal obligations, respond to lawful requests, and protect our rights, property, and safety.

Information Sharing:

1. Third-Party Service Providers: We may share your information with trusted third-party service providers for shipping, payment processing, and analytics purposes. These providers are contractually obligated to protect your information.

2. Legal Requirements:  Alpha Nexus LLC may disclose your information in response to legal processes, court orders, or to comply with applicable laws and regulations.

3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

Security and Retention of Your Information:

1. Security Measures: Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend avoiding insecure channels for sensitive or confidential information.

2. Retention Period: The duration of how long we retain your personal information depends on factors such as maintaining your account, providing services, complying with legal obligations, resolving disputes, or enforcing other applicable contracts and policies.

Your Rights and Choices:

1. Right to Access / Know: You may have a right to request access to the personal information we hold about you, including details relating to how we use and share your information.

2. Right to Delete: You may have a right to request that we delete personal information we maintain about you.

3. Right to Correct: You may have a right to request that we correct the inaccurate personal information we maintain about you.

4. Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Depending on where you live, you may have some or all of the rights listed above about your personal information. However, these rights are not absolute and may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

Contact Us: If you have questions or concerns about this Privacy Policy or your personal information, please contact us at support@alphanexuss.com or 949-795-6546.